The pre-need products of Ayala Plans are not insured by the Philippine Deposit Insurance Corporation (PDIC) and are not guaranteed by the Bank of the Philippine Islands.
Let us know how to reach you so we can respond to your requests and inquiries by submitting the following:
- Ayala Plans Client Information Update Form
- Copy of valid IDs
Send your request and other inquiries to: customerservice@ayalaplans.com.ph
8/F BPI Buendia Center
360 Sen. Gil Puyat Avenue
Bgy. Bel-air, Makati City 1210
You may also send us a message or call our 24-hour BPI Contact Center (+632) 889-10000, 1-800-188-89100 (domestic toll-free for PLDT), and 63 + 2 + 889-10000 (mobile phone and international calls).