1. Login via BPI Online or the BPI Mobile.
2. Go to menu and select "Account Maintenance".
3. Select "Edit" under Update Mobile Number.
4. Input your debit card number and your new mobile number.
5. Activate your request at any BPI ATM near you.
6. You're done!
Your number will be updated immediately after activation through ATM.
Set your Debit Card control limits
Personalize withdrawal or purchase limits, and toggle on/off certain features.
Turn on your push notifications
Get instant alerts whenever money or prepaid card load is sent to you.

View your bank statements
View the digital copy of your deposit, card, and investment account statements.
Enroll third party accounts
Add third party accounts for funds transfers straight from your BPI Mobile app.
How to update your mobile number
How to reset your password
1. Login via BPI Online or the BPI Mobile.
2. Click "Forgot Password".
3. Type your username and select product type.
4. Type your deposit account number, credit card customer number, or loan account number.
5. Enter your date of birth.
6. Create a new password and confirm the password by re-typing it.
7. Click "Next." Authenticate the changes made via One-Time PIN (OTP).
8. You're done!
Note: If you have multiple deposit accounts enrolled, just type in one account number.
How to customize your transaction limits
Setting personalized transaction Limits allows you to set custom amounts for different types of unenrolled transactions.
To personalize your spending limits, follow these steps:
1. Login to the BPI Mobile app.
2. Go to menu and select “Account Maintenance”.
3. Select “Limits and Spending”.
4. Set the maximum amount per type of transaction by clicking the buttons or manually inputting the amount.
5. Click “Save”.
6. Authenticate the changes made via Mobile Key.
7. You're done!
How to set your Debit Card Control limits
You may now customize and update your card settings, such as changing withdrawal and purchase limits, enabling and disabling international and e-commerce access, or blocking your card temporarily or permanently.
1. Login via BPI Online or the BPI Mobile App.
2. Go to menu and select “Other Services”.
3. Select "Card Control" under "Cards”.
You may now customize and update your card settings.
How to view your bank statements
1. Login via BPI Online or the BPI Mobile app.
2. Go to menu and select “Other Services”.
3. Select “My Statements”.
4. Select an account and its statement date, then click “Download".
5. You're done!
You may now view your selected bank statement.
What are the types of transactions where I can set personalized limits?
a. Send money to any BPI account
b. Send money to other banks via InstaPay
c. Load e-wallets and prepaid accounts
d. Load e-wallets and pay via external partners
What’s the maximum limit I can set?
The maximum limit you can set is Php 250,000 per day*.
*A higher limit of Php 500,000 is available for Preferred or Private Banking Clients.
Can I set my limit to zero?
Yes, as long as the minimum limit you assigned is not less than the amount you've already transacted for the day.
Example: If you loaded Php 100 today, you can no longer set your limit to zero.
What happens if I transact an amount above my limit?
The transaction will not proceed. You will need to adjust and increase the transaction limit first before transacting again.
When will my limit refresh?
The transactions will refresh daily at 10:00 pm Philippine Standard Time.