You can access Card Control via BPI Online or mobile app.
1. Log in to BPI Online or mobile app.
2. Select "Other Services".
3. Click "Card Control" to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to customize.
Features
Withdrawal limit
Adjust your ATM cash withdrawal limit per day.
Purchase limit
Adjust the maximum purchase amount you can make with your card per day.
International access
Enable or disable your card's capability to transact thru ATM and point-of-sale (POS) terminals outside the Philippines.
eCommerce access
Enable or disable your card's capability to transact online.
Card blocking
Permanently or temporarily block your debit card for safety and security.
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Quick guide
How can I access Card Control?
How can I adjust my card's withdrawal and/or purchase limit?
It enables automatic updating of your enrolled card details to partner merchants of Mastercard in cases of card renewals or replacements. It will provide convenience because you won’t need to enter your new card details such as Card Number and Expiry dates because Mastercard will do it for you, to avoid payment interruptions or transaction declines. Card upgrades are not yet included in the automatic updating of card details.
How can I enable/disable my card's E-Commerce access?
1. Log in to BPI Online or mobile app.
2. Select “Other Services”
3. Click “Card Control” to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to adjust.
5. Go to “E-Commerce access”. Turn your access on or off.
6. Key in your One-Time PIN.
How can enable/disable my card's International access?
1. Log in to BPI Online or mobile app.
2. Select “Other Services”
3. Click “Card Control” to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to adjust.
5. Go to “International access”. Turn your access on or off.
6. Key in your One-Time PIN.
How can I temporarily block my card?
1. Log in to BPI Online or mobile app.
2. Select "Other Services".
3. Click "Card Control" to see your activated BPI Debit Mastercard.
4. Choose the debit card you wish to temporarily block.
5. Click on "Temporary block".
6. Key in your One-Time PIN.
Debit card rates, limits, and terms
Frequently asked questions
What is BPI Card Control?
BPI Card Control is a service available in BPI Online and Mobile app that allows you to customize your card features in real-time. You can adjust your withdrawal and purchase limits, enable/disable your International and E-Commerce access and, temporarily or permanently block/unblock your card.
Note: When adjusting a BPI Card Control feature, it may require you to key-in your One-Time PIN (OTP).
What can I customize in BPI Card Control?
• Withdrawal limit – Cash amount you can withdraw thru the Automated Teller Machine (ATM) per day.
• Purchase limit – Maximum purchase amount you can make using your card.
• International access- This toggle enables/disables you to transact with your debit card outside the Philippines.
• E-Commerce access – This toggle enables/disables you to transact with your debit card online.
• Temporary block – This feature allows you to temporarily block/unblock all transactions of your debit card.
• Permanent lost card blocking – This will permanently block your card in real time. You may use this in case your card is lost or stolen.
Is the BPI Card Control feature available for all BPI Debit Cards?
No. The BPI Card Control feature is only available for BPI Debit Mastercard.
Who can I contact for questions or clarifications?
For inquiries and comments, send us a message or call our 24-hour BPI Contact Center at (+632) 889-10000.
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| Deposits are insured by PDIC up to P500,000 per depositor.| BPI is regulated by the Bangko Sentral ng Pilipinas